Full Form of CRM Is CUSTOMER RELATIONSHIP MANAGEMENT
CRM is a business strategy that enables organizations
to get closer with their customers, to better serve their needs,
improve customer service, enhance customer satisfaction and thereby
maximize customer loyalty and retention
to get closer with their customers, to better serve their needs,
improve customer service, enhance customer satisfaction and thereby
maximize customer loyalty and retention
CRM software works across all corporate departments to help harmonize
customer-centric thinking in the entire organization.
customer-centric thinking in the entire organization.
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